1. Where should I install door hinges?

For optimal performance, door hinges are typically installed 5"-7” from the top of the door and 10”-11” from the bottom. If additional hinges are needed, ensure they are spaced evenly between the top and bottom hinge. Always refer to the manufacturer’s instructions for proper installation guidelines.

2. How many hinges does a door need?

A general rule is to use one hinge for every 30” of door height. For a door that is 60” tall, two hinges are sufficient. For doors between 61”-90”, three hinges should be used, spaced evenly. Using the proper number of hinges prevents undue stress on the doorframe, which can lead to damage over time.

3. Are door hinges reversible?

Most of our door hinges are reversible, meaning they can be used on both left-hand and right-hand doors. However, certain specialized hinges are designed for a specific door type. Always verify that the hinge type matches your door’s requirements.

4. What is a non-removable pin hinge?

Non-removable pin hinges are designed for exterior doors where security is a priority. These hinges feature a pin that cannot be removed, preventing unauthorized removal of the door. This is particularly useful for doors where security concerns are high.

5. How do I become a local distributor for TDC products?

To become a distributor, please contact our sales department at kathy@tdc-hardware.com or call +86-0573-85845365 to get started. We’ll provide all necessary information for partnership opportunities.

6. How can I track the status of my order?

For order status inquiries, please contact our Customer Service team at kathy@tdc-hardware.com or +86-0573-85845365. Be sure to provide your company name and order details for faster assistance.

7. What shipping methods does TDC use?

TDC uses reliable carriers such as UPS Ground for standard shipping. Expedited services, including Next Day Air and Second Day Air, are available at an additional cost. Please note that shipping charges are calculated at actual rates without any markup.

8. What payment methods are accepted?

TDC accepts payments via company checks. For any questions regarding payment options, please reach out to our customer support team at kathy@tdc-hardware.com.

9. Is there a minimum order requirement?

No, TDC does not require a minimum order. However, we recommend purchasing in bulk to take advantage of better pricing and lower shipping costs.

10. What are your hours of operation?

TDC offers 24-hour service. You can reach us anytime via email at kathy@tdc-hardware.com or by phone at +86-0573-85845365 for any inquiries or support.

11. How soon will my order be shipped?

Orders placed before 1:00 p.m. Pacific Time will ship the same day, subject to product availability. Orders placed after 1:00 p.m. will ship the next business day.

12. Can TDC create custom hardware?

Yes, TDC offers custom hardware solutions. To begin the process, provide detailed drawings, specifications, or samples. We will work with you to create the perfect hardware solution. Please contact kathy@tdc-hardware.com for further details.

13. What if my shipment is missing items?

If you find that your shipment is short or incorrect, please notify us within 5 business days of receipt. Our team will promptly address any discrepancies and ensure you receive the correct order.

TDC Hardware

Precision Manufacturing & Mass Production

From design to production, from prototype to bulk, we ensure consistent quality worldwide with 35+ years of expertise.