Questions and challenges can pop up anytime – even on weekends or holidays. Perhaps your client has a last-minute change, or an installer needs a quick clarification to keep production moving. That’s why TDC offers Instant Online Support to distributors and partners. Our hinge experts are just a click away, ready to provide immediate help so you never have to wait.
  • Live video and screen sharing:
    For complex questions, jump on a video call. We can show diagrams, point out details, or walk through installations virtually.
    Real experts, real answers:
    You’ll chat directly with our engineers and designers, not bots. We explain solutions in plain language you can act on.
  • Rich resource library:
    Access a collection of spec sheets, CAD drawings, tutorial videos, and FAQs anytime on our support site.
    24/7 availability:
    Contact us by live chat, email, or phone anytime – we aim to respond rapidly, even after hours.
    Fast turnaround:
    In most cases, we resolve your questions within an hour, minimizing downtime on your end.

Service And Aupport

With service centers and support located across the globe, TDC provides a comprehensive service offering to our customers, ensuring you have the proper support at the right time, em-powering your business to succeed.

To Provide You with Better Service

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